The purpose with our application notes is to describe the use of availbable features and functions in our products, in a “non technical” way. The latest application note desribes the benifits of monitoring multi purpose printers. If you have worked with IT support (I worked at Posten one summer) you know that printer related tickets and questions are common. According to Gartner, a staggering 30-40% of all incoming hel desk calls are printer related! So, there is money to be saved on assuring printers are up and running and to do proactive maintenance (before the ink runs out or to solve blocked printer ques etc). In the application note for monitoring priters we describe the problems and how op5 Monitor help the IT department with the printer related problems.